Which of the following is an acceptable way to handle a denied claim?

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Revising the coding and resubmitting the claim is an appropriate and effective way to handle a denied claim. This process involves carefully reviewing the reason for the denial and making necessary adjustments to ensure that the claim accurately reflects the services rendered. Errors or omissions in coding can often lead to denials, and correcting these issues can facilitate the approval of the claim upon resubmission.

This approach demonstrates a commitment to resolving the issue and ensuring that the claim is valid according to the insurer’s criteria. Additionally, it reflects best practices in medical billing and coding, emphasizing accuracy and compliance with coding guidelines.

The other options do not provide effective resolutions to the issue. Ignoring the denial will not lead to payment and can result in further complications. Filing a complaint with the insurer does not address the underlying issues causing the denial and may not produce any constructive outcome. Contacting the patient directly might be necessary in some cases, but it typically does not resolve the claim with the insurer and could lead to misinformation or unnecessary confusion for the patient.

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